Privacy Policy

Privacy Policy – Digilor

This privacy policy describes how Digilor (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or wish to file a complaint, please contact us via email at info@iterpack.com.

Collection of Personal Information

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this policy, “personal information” refers to any data that can identify an individual.

Device Information

  • Purpose: To load the website correctly and optimize performance.

  • Collected Automatically: Via cookies, log files, tags, or pixels.

  • Shared with: Shopify.

  • Data collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions.

Order Information

  • Purpose: To fulfill your orders, process payments, shipping, order confirmations, and fraud analysis.

  • Collected from: You.

  • Shared with: Shopify.

  • Data collected: Name, billing & shipping addresses, payment info (e.g., credit card), email, and phone number.

Customer Support

  • Purpose: To assist with inquiries or complaints.

  • Collected from: You.

  • Shared with: Internal support team or third-party support providers as needed.

  • Data collected: Any information you provide to resolve an issue.

Minors

Our website is not intended for users under 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has submitted personal information, please contact info@iterpack.com to request removal.

Sharing Personal Information

We may share your data with third parties to:

  • Provide and improve our services.

  • Comply with legal obligations (e.g., subpoenas or lawful requests).

  • Use services like Shopify (privacy: Shopify Privacy).

Behavioral Advertising

We use your personal information for targeted marketing. For example:

You can control ad personalization via:

Use of Personal Information

We use your data to:

  • Provide services/products

  • Process payments

  • Ship and fulfill orders

  • Send updates and promotions

Legal Basis (GDPR - EEA Residents)

We process your information based on:

  • Your consent

  • Contract performance

  • Legal obligations

  • Legitimate interests (not overriding your rights)

  • Vital interests or public task (where applicable)

Storage

We retain your information unless you request deletion.
See the “Your Rights” section below for more details.

Automated Decision-Making

We use minimal automation (like fraud detection), which does not have significant legal effects on you.

Examples include:

  • Temporary blacklisting of IPs after failed transactions

  • Temporary card blacklisting tied to flagged IPs

Your Rights

EEA (GDPR)

You have the right to:

  • Access your data

  • Transfer your data

  • Request correction or deletion

Contact us at info@iterpack.com to exercise your rights.

Shopify processes and stores your data in Ireland, Canada, and the US. See Shopify GDPR for details.

California (CCPA)

You can:

  • Know what personal data we have

  • Request updates or deletion

  • Assign an authorized agent to make requests

Cookies

We use cookies to:

  • Recognize you

  • Store cart & login preferences

  • Analyze website usage

Cookie data may be shared with Shopify. See Shopify Cookie Policy.

You can manage cookies via your browser. Blocking cookies may affect your experience.

Do Not Track

We do not alter our data collection if a "Do Not Track" signal is received, as industry standards are unclear.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.

Complaints

If you’re not satisfied with how we handle your complaint, you may contact your local data protection authority.